![]() Please try again in a few minutes or contact your help desk with this information: cannot contact store.Īttempts to launch a user session might fail after using the selfservice.exe –init –ipoll –exit command. Your apps are not available at this time. This issue happens when the retrieval of shortcut description for specific subscribed apps fails. Īttempts to refresh or launch an app might result in the cannot contact store error message. The issue occurs because of the faulting CtxIme module. When Citrix IME is enabled, certain third-party applications might not respond and application launches in a user session might fail. ![]() Using the Storebrowse utility to enumerate resources for the Citrix Gateway URL might fail when at least one of the configured Delivery Controllers is not reachable. Īttempts to add Citrix Gateway URL might fail intermittently with this error message:Īuthentication Service cannot be contacted. The issue occurs with local default web browsers other than Internet Explorer. When Desktop Viewer is set to full-screen mode and the default browser is maximized on the endpoint device, the Bidirectional Content Redirection feature might not bring the local default web browser window to the foreground.(Esclusione di responsabilità))Ĭitrix Workspace app 1912 LTSR CU7 for WindowsĬompared to: Citrix Workspace app 1912 LTSR CU6 Content Redirection Questo articolo è stato tradotto automaticamente. (Aviso legal)Įste artigo foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo ha sido traducido automáticamente. (Haftungsausschluss)Ĭe article a été traduit automatiquement. This article has been machine translated.ĭieser Artikel wurde maschinell übersetzt. Questo contenuto è stato tradotto dinamicamente con traduzione automatica. (Aviso legal)Įste texto foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo lo ha traducido una máquina de forma dinámica. (Haftungsausschluss)Ĭet article a été traduit automatiquement de manière dynamique. Close your browser.This content has been machine translated dynamically.ĭieser Inhalt ist eine maschinelle Übersetzung, die dynamisch erstellt wurde. You’re in! Work, do good things, then when you’re done, sign out of the desktop like a normal Windows machine by clicking the Windows start button, click the “user icon”, and then choosing Sign out.Click that, choose the PIV icon, then enter your PIV PIN. Once the Windows logon screen launches, wait for the username/password screen to give you the “sign on options” prompt.Choose the appropriate desktop you want to connect to.Login – Select the PIV icon and enter your PIN.See: Things to be aware of if you experience problems re-opening Chrome or the new Edge and it automatically taking you to an error page or you experience other errors, like this:.If you haven’t done that, create a bookmark now!) Go to VA Citrix Access Gateway (if you created a bookmark in the earlier instructions, then just use that.You’re in! Work, do good things, then sign off the desktop like a normal Windows machine.Once you see “ Sign-in options,” choose that and select the PIV card icon and enter your PIV PIN when prompted. Depending on your screen resolution you may have to scroll a little to see this and this could take a few seconds to show up (be patient). If you are you using PIV, wait for the “ Sign-in options” to populate under the username password box.Once the desktop opens, if you are not using PIV (PIV exempt), enter your username and password.For browsers other than Internet Explorer an *.ica file will download once you select an option and will show in the bottom-left of your browser.Choose a desktop or application from the storefront.First time users, install VA CAG Client.If you do not, choose the username and password option, and enter your username and password. If you have a PIV card, insert your PIV card into the reader.(Make sure to bookmark so you can get back to it easily for future connections to CAG. Internet Explorer will open Citrix automatically, but other browsers will download an ica file that you will need to click to open (see step 9). Edge Legacy will work but can be problematic, and Firefox does not work. These instructions will work the same for Chrome, the new Edge, or Internet Explorer.Before you get started, make sure your Windows machine has all patches and hotfixes applied.The following is a quick-start guide to accessing CAG.
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